Privacy Policy

Last Updated: March 2026

Information We Collect

At delvio, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we may collect from you when you visit our website, delvio, and how we use, share, and protect that information. We collect various types of information, including:

• Personal Information: This includes any information that can identify you as an individual, such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it to us through forms on our website, such as when you register for an account, subscribe to our newsletter, or contact us.
• Usage Data: We may collect information about how you access and use our website. This includes your IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data. This information helps us understand how our website is used and improve our services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Service: We use your personal information to provide you with the services and features offered on our website, including account management, customer support, and communication regarding your account.
• To Improve Our Website: We analyze usage data to understand how our website is accessed and used, allowing us to enhance user experience, develop new features, and improve our services.
• To Communicate with You: We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our website ("Service Providers"), provide the service on our behalf, perform website-related services, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If delvio is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Cookies and Tracking

Cookies are small files that are stored on your device (computer or mobile device) when you visit our website. We use cookies to enhance your experience on our website by:

• Remembering your preferences and settings.
• Understanding how you interact with our website.
• Analyzing website traffic and usage patterns.

You can manage your cookie preferences through your browser settings. However, please note that if you disable cookies, some features of our website may not function properly. For more detailed information on the cookies we use and your choices regarding cookies, please refer to our Cookie Policy.

Your Rights and Choices

As a resident of Portugal, you have certain rights regarding your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR). These rights include:

• Right to Access: You have the right to request copies of your personal information. We may charge you a small fee for this service.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Portugal and choose to provide information to us, please note that we transfer the data, including personal information, to Portugal and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Children's Privacy

Our website does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Company: delvio
• Email: [email protected]
• Phone: +3519125698568
• Address: Business Center, Central District, Floor 7, Office 40, Portugal